PRIVACY POLICY

1. Data Controller

The personal data collected on the Dreamtravel website is processed by:

M3D
SAS with share capital of €20,000
SIREN: 834 037 103
Registered office: 76 RTE DES BORDELIERES PENAYE, 01300 CHAZEY-BONS, France
Email: contact@dreamtravel.fr

Represented by its President: Michel DUCRUET

2. Data collected

The site may collect the following data via its forms:

  • First and last name
  • E-mail address
  • Phone number
  • Information relating to a transport request (location, date, time)

Certain technical data may also be collected automatically:

  • IP address
  • Browser type
  • Pages viewed
  • Technical cookies

3. Purposes of the processing

Personal data is collected for the following purposes:

  • Respond to contact requests
  • Manage bookings and quote requests
  • Provide customer follow-up
  • Improve the site's functionality
  • Comply with legal obligations

4. Legal basis

The treatments are based on:

  • The execution of a contract or pre-contractual measures (reservation request)
  • Consent (contact form, cookies)
  • Legitimate interest (service improvement)
  • Legal obligations

5. Data Recipients

The data is intended exclusively for:

  • The company M3D
  • The technical service providers necessary for the operation of the site (Netlify, hosting services, technical tools)

No personal data is sold or transferred to third parties.

6. Shelf life

The data is stored:

  • A maximum of 3 years after the last contact for prospects
  • 5 to 10 years for data related to a service (accounting and legal obligations)

7. Accommodation and transfers outside the EU

The site is hosted by Netlify, Inc..
Some data may be hosted outside the European Union.

Netlify applies mechanisms that comply with the GDPR (standard contractual clauses and appropriate safeguards).

8. User Rights

In accordance with the GDPR, you have the following rights:

  • Right of access
  • Right of rectification
  • Right to erasure
  • Right to limitation
  • Right to object
  • Right to portability

To exercise your rights:
contact@dreamtravel.fr

You can also file a complaint with the CNIL (www.cnil.fr).

9. Security

M3D implements all reasonable technical and organizational measures to protect personal data against loss, unauthorized access or disclosure.

10. Cookies

The site uses cookies that are essential for it to work (for example for the administration area and to remember your cookie choices). Other cookies (embedded content, audience measurement, marketing) are only set with your consent, collected through the banner displayed on your first visit. Your choices are kept for 6 months. You can change them at any time using the “Manage my cookies” button at the bottom left of each page or the “Cookie settings” link in the footer. To date, no audience measurement or advertising cookies are used.